Privacy Policy - Paratara

Privacy Policy

Last Updated: May 2026

1. Introduction

Welcome to Paratara.com ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) and other US state privacy laws, and other relevant regulations.

By using our Website or Services, you consent to the practices described in this Policy. If you do not agree with our policies and practices, please do not use our Website or Services. This Policy may change from time to time (see Section 14).

For users in the EU/EEA, we act as the data controller for your personal data. Our contact details are provided in Section 13.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("personal information"). The types of information we collect depend on how you interact with us.

2.1 Information You Provide Directly

  • Account Registration: Username, email address, password, full name, and profile information.
  • Profile Information: Age range, gender, contact number, location preferences, travel preferences, and any other details you choose to provide.
  • Travel Schedule Information: Destination, departure date, meeting place, travel type, number of passengers, and other details for carpool or resort bookings.
  • Communication: Messages, comments, feedback, and any content you submit on our platform.
  • Payment Information: Credit card details, billing address, and other payment-related information processed through secure third-party processors. We do not store your full payment card details.
  • Other Voluntary Information: Any additional data you provide, such as survey responses or contest entries.

2.2 Information Collected Automatically

  • IP Address and Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Usage Data: Pages visited, links clicked, time and date of access, and interaction with features.
  • Location Data: Approximate location derived from IP address or precise location if you enable GPS services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and store preferences (see Section 8 for details).
  • Log Data: Error logs, access times, and hardware information for troubleshooting.

2.3 Information from Third Parties

  • Social media data if you link accounts.
  • Analytics data from service providers.

3. How We Use Your Information

We use your information for the following purposes, based on legitimate interests, contractual necessity, consent, or legal obligations:

  • To provide, maintain, and improve our services, including matching carpool participants and processing bookings.
  • To process transactions, send confirmations, and manage payments.
  • To communicate with you, including updates, promotions, newsletters, and customer support (you can opt-out of marketing).
  • To verify identity, prevent fraud, and ensure security.
  • To analyze usage, conduct research, and personalize experiences.
  • To comply with legal obligations, such as tax reporting or responding to lawful requests.
  • To enforce our terms and protect rights, property, or safety.
  • For internal operations, auditing, and data analysis.

For EU users, the lawful bases for processing include consent, contract performance, legitimate interests (e.g., fraud prevention), and legal compliance.

4. Sharing Your Information

We do not sell your personal information. We may share it as follows:

  • Service Providers: Third parties for hosting, analytics, payment processing, email delivery, and other services, bound by data protection agreements.
  • Carpool and Booking Participants: Relevant details like username, contact info, and travel plans shared with matched users.
  • Legal and Compliance: To comply with laws, regulations, subpoenas, or to protect rights in legal proceedings.
  • Business Transfers: In mergers, acquisitions, or asset sales, with notice where required.
  • Affiliates: Within our corporate group for internal purposes.
  • With Your Consent: For any other purpose with your explicit consent.

Under CCPA, sharing with service providers is not a "sale." We do not engage in sales of personal information.

5. Data Security

We use industry-standard measures, including encryption, firewalls, access controls, and regular security audits, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. We require service providers to maintain similar protections.

Report any suspected security issues to us immediately.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request access to or a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion, subject to exceptions (e.g., legal requirements).
  • Opt-Out: Opt-out of marketing, certain sharing, or "sales" under CCPA.
  • Restriction and Objection: Under GDPR, restrict processing or object to it based on legitimate interests.
  • Withdraw Consent: Where processing is based on consent.
  • Non-Discrimination: We won't discriminate against you for exercising rights.

To exercise rights, contact us (Section 13). We respond within legally required timelines (e.g., 30 days for CCPA, 1 month for GDPR). We may verify your identity.

7. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under CCPA, including knowing categories of data collected, sources, purposes, and third parties; deleting data; opting out of sales (though we don't sell data); and non-discrimination.

We collected the categories in Section 2 in the past 12 months for purposes in Section 3, shared with categories in Section 4.

8. Cookies and Tracking Technologies

We use essential, performance, functional, and targeting cookies. You can manage preferences via our cookie consent banner or browser settings. For details, see our Cookie Policy [link if separate].

We honor Do Not Track signals where applicable.

9. Third-Party Links

Our site may link to third-party sites not controlled by us. We are not responsible for their practices. Review their policies.

10. Children's Privacy

Our services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children under 13. If we learn we have, we will delete it. For users under 18, additional parental consent may be required in some cases.

11. International Data Transfers

Data may be transferred to countries without adequate protection levels. We use Standard Contractual Clauses, Binding Corporate Rules, or other mechanisms to ensure protection. EU users can request details.

12. Retention of Information

We retain data as needed for purposes described, typically up to 6 years for legal reasons, or until you request deletion. Criteria include necessity for services, legal requirements, and limitation periods.

13. Contact Us and Complaints

For questions, rights requests, or complaints:

Email: privacy@Paratara.com

Address: Siargao Island, Philippines

Data Protection Officer: dpo@Paratara.com

EU users can lodge complaints with their local supervisory authority.

14. Changes to This Privacy Policy

We may update this Policy. Significant changes will be notified via email or site notice. Continued use constitutes acceptance.


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